Terms of service

Welcome to Nilambur Farms. By accessing our website and purchasing from us, you agree to the following Terms of Service.

📌 1. General

By using our website, you confirm that:

  • You are at least 18 years old
  • You will provide accurate and complete information
  • You agree to follow all applicable laws

📌 2. Products

  • All products are natural farm products
  • Slight variations in color, texture, or taste are normal
  • Product images are for reference only

We reserve the right to:

  • Modify or discontinue products
  • Limit quantities per order

📌 3. Orders & Payments

  • Orders are confirmed only after successful payment
  • We reserve the right to cancel any order if required
  • Prices may change without prior notice

All payments are processed securely via trusted payment providers like Razorpay / Shopify Payments.

📌 4. Shipping & Delivery

  • Delivery timelines are estimated (not guaranteed)
  • Delays may occur due to courier or external factors
  • Once shipped, responsibility transfers to the customer

📌 5. Returns & Refunds

  • Returns are accepted only for:
    • Damaged items
    • Wrong products
  • Requests must be made within 48 hours of delivery

For full details, please refer to our Refund Policy

📌 6. Intellectual Property

All content on this website (logo, images, text, design) belongs to Nilambur Farms.

You may not:

  • Copy
  • Reproduce
  • Use without permission

📌 7. User Conduct

You agree NOT to:

  • Use the site for illegal purposes
  • Provide false information
  • Attempt to harm or hack the website

We may suspend access if misuse is detected.

📌 8. Limitation of Liability

We are not responsible for:

  • Indirect damages or losses
  • Delays caused by third-party services
  • Misuse of products

All products are provided “as is” without guarantees

📌 9. Privacy

Your personal data is handled as per our Privacy Policy.

📌 10. Changes to Terms

We may update these Terms at any time.
Continued use of the website means you accept the updated terms.

📞 11. Contact Information

📧 nilamburfarmsofficial@gmail.com
📍 Nilambur Farms,
Edivanna P.O, Nilambur,
Kerala – 679329, India